Water Department
The Rock Falls Water Department is responsible for the operation and maintenance of water service for residents of the City of Rock Falls and the Iron Removal Facility located just South of Dillon School. We are licensed by the Illinois Environmental Protection Agency to protect the public health and the environment with our services.
The City of Rock Falls is required by the Illinois EPA regulations and Municipal Ordinance to conduct a Cross-Connection Control Survey every three years. Please Click on the following link to complete the survey. Thank You. Residential Cross Connection Control Survey for City Water Users Only
Contact the Water Department
Ted Padilla, Water Superintendent
(815) 622-1120
High Water Usage?
Check out the Water Education section to see how to identify leaks at your residence.
Water Rates and Services
For information on water rates, please visit the utility section.
Awards
Illinois Water Operator of Year:
- Ted Padilla 2006-2007
- Tony Posi 2009-2010
Groundwater Guardian Award – 1997-2014
Fluoridation yearly award
Visit the Water Education Center to get answers to the most frequently asked questions.
- Water Leaks
- Water meters
- Water Conservation
- Boil Orders
- Water Hardness
- Rusty Water
- Chlorination
National League of Cities — Service Line Warranty Program
The NLC Service Line Warranty Program, administered by Utility Service Partners, helps city residents save thousands of dollars on the high cost of repairing broken or leaking water or sewer lines. This program is offered to the residents of Rock Falls and is endorsed by the National League of Cities.
For more information, please download this PowerPoint presentation and PDF.